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      Zara

      Part of Inditex

      Is this your company?

      Zara reviews

      3.3

      52% would recommend to a friend

      (9,533 total reviews)
      avatar

      Mr. Óscar García Maceiras

      63% approve of CEO

      48% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.2

      Compensation and benefits

      3.1

      Culture & values

      3.1

      Career opportunities

      3.0

      Work/Life balance

      2.9

      Senior management

      Zara has an employee rating of 3.3 out of 5 stars, based on 9,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      May 25, 2016

      It was ok

      Sales assistant
      Recommend
      Business Outlook

      Pros

      Staff discount (25%) and flexible working hours.

      Cons

      The atmosphere is not as positive as I expected, there was no such thing as customer service and we were described as a rude company.

      3.0
      Feb 19, 2016

      Sales Associate at Zara

      Sales associate
      Recommend
      Business Outlook

      Pros

      The people! You make a ton of new friends. In Montreal, much of the workers were also from Europe. It was fun to have people from different backgrounds, too.

      Cons

      Generally a demoralizing job where you are just a number. Essentially, your task is to make sure the floor is constantly clean - which is normal. You are not however expected to serve clients or go out of your way for them. I felt this created a bad energy for the clients. It's a corporation - they don't care about you. Just the $$$.

      1.0
      Nov 24, 2015

      They don't care about their people at all.

      Floor supervisor
      Recommend
      Business Outlook

      Pros

      You meet different people from all over the world. You know your days off a month in advance (not actual shifts)

      Cons

      •high staff turn over because of to many visa applicants. This mean every week we had a floor full of people that didn't know anything. • HRS are not independent. Which means they were always on the companies side, not the staffs. • you do a lot of work above your pay grade because of people constantly leaving. •unmotivating and unappreciated. •favouritism from high end management. • They don't know how to empower their staff. •Training is non existent. •Extreme high volume sales with no staff. • Middle management has to deal with the whole store operations with no support from higher management.

      Viewing 97 - 99 of 9,533 Reviews
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      ReviewsZara reviews

      Glassdoor has 15,268 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.