Zara reviews

3.3

52% would recommend to a friend

(9,533 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Feb 23, 2026
Recommend
Business Outlook

Pros

Great discount and bonus around Christmas

Cons

Poor management, toxic environment to work at

3.0
Feb 23, 2026

Retail Staff

Recommend
Business Outlook

Pros

Fast-paced environment — you’ll never be bored, and shifts go by quickly. Great exposure to trend cycles and visual merchandising since new stock comes in very frequently. Teamwork is strong during peak hours; everyone learns to support each other. Good training in folding standards, customer service, and store operations. Staff discount is a nice perk if you like the brand.

Cons

Physically demanding — lots of standing, refolding clothes, and handling deliveries. Can be stressful during sales periods or weekends due to high traffic. Expectations are high for speed and efficiency. Work-life balance can be challenging depending on scheduling.

Viewing 121 - 123 of 9,533 Reviews

Glassdoor has 15,268 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.