Zara reviews

3.3

52% would recommend to a friend

(9,528 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

48% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Oct 23, 2013
Recommend
Business Outlook

Pros

The best thing about this company is when you leave and look back on what a terrible experience it was. DO NOT WORK HERE !!!!!!!!!!

Cons

Not a great atmosphere area manger was toxic would come into store scream at everyone,expect you to work long hours contracted for 40 hours work about 65-70, Area manger would come in and say' I don't like her get rid now' One of the worst experiences of my career

3.0
Dec 26, 2017
Recommend
Business Outlook

Pros

-All my coworkers are incredible and are what keep me going. We all basically live together since we're at work all the time. -I get scheduled a lot of hours and have enough money to pay my bills. -We earn store-wide commission which can add up to $250 extra on my check. -Hour long lunch (much needed). -Uniform is provided. Note: I do however, still recommend this job to someone in desperate need of a job. They hire almost anyone, on the spot pretty much. You WILL get hours, and you WILL be able to pay your bills. However, unless the job really does fit your mold don't plan on being there long-term.

Cons

-I have no life outside of work. I'm at work 45 hours a week, and usually scheduled in the center of the day. (Also take in consideration the time and energy put into getting ready for/transporting to and from work.) Therefore, I don't exactly have time to run errands in the morning or go out at night. -I work 40 hours a week and am still considered "part-time" because I haven't been "promoted yet". Stupid. This is so they don't have to give me benefits. I was sick with a highly contagious virus and was even hospitalized but didn't qualify for sick pay because of this. But of course I need the hours to pay my bills. So, I'm stuck since complaining about this will result in my hours being cut (which I can't afford). -Rude and entitled customers. I've had lots of jobs, but wow. I've seen a lot of very sad, poorly raised, ill mannered, overly privileged, and undeserving people in this establishment. Note: I do however, still recommend this job to someone in desperate need of a job. They hire almost anyone, on the spot pretty much. You WILL get hours, and you WILL be able to pay your bills. However, unless the job really does fit your mold don't plan on being there long-term.

3.0
May 3, 2017
Recommend
Business Outlook

Pros

-every six months, you get an automatic raise -has a higher base pay than most retailers at the same level-(usually higher than the area's minimum wage). -opportunities for advancement -company prefers to promote internally -employee discount of 25 percent -a lot of hours available to work -company promotes diversity -your coworkers could be people from all over the world When I say not-traditional I mean that unlike most retail jobs you'll work at, the store is split between cashiers and sales associates. You don't get to do both jobs. You make commission as an entire store, not individually. Your job is only to make sure the store is clean, not try to sell or interact with customers, unless they ask for help.

Cons

-high employee and manager turnover -company does not pay out sick hours -full shifts are 9 hours -not good at giving breaks to employees -operating hours are long (opening shift is 7am-4pm, closing can sometimes go to midnight) -high level of theft, internal and external -lack of job variety (ie: if you get hired as a cashier, you will only ring up customers all day. If you get hired as a floor member, you will never be taught to use the registers and will only clean up the store.) -bad return policy = very angry customers on a daily basis -the store gets messier than most other stores do -higher level of responsibility for people looking for just a way to earn money on the side.

Viewing 16 - 18 of 9,528 Reviews

Glassdoor has 15,254 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.