Zara reviews

Management is an absolute joke. Barely teach you anything in the induction, then they throw you on the floor and get another sales assistant (that also hasn't properly been trained) to train staff. Always coming up with "new training plans" to "improve employees competency" which last for 2 weeks with minimal follow up or follow through before it reverts back, then a "new" "training plan" comes along. Long hours. You're a number to them and replaceable. They're constantly hiring because people are constantly leaving.

customers yelling at you for the return policy, having to have all the answers to everything and being the one to know how to handle the cash at night with the managers was crazy to me too. I feel the managers should be the ones who know what to do when it comes to closing paperwork and cash, and sending emails out when you get a discrepancy but no its only cashiers who can learn to do this kind of stuff. Its a very draining job mentally and not being able to move and walk arround much and look at a screen for 8 hours is hard. Expect to constantly bug MOD for calls and to get support from other team members.