Zara reviews

3.3

51% would recommend to a friend

(9,543 total reviews)
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Mr. Óscar García Maceiras

63% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Apr 15, 2014

In And Out Job..

Recommend
Business Outlook

Pros

Discount Uniform Shifts Salary (Good For Students) The job is good for status and salary.

Cons

Incompetent and rude Managers. - With this job. Its fast paced in the sense of "In with the new, out with the old" COVER YOUR BACK. They will be quick to get you out rather than help you. Do your job - Try and not make mistakes - Small talk here and there - Home.

1.0
Mar 15, 2014
Recommend
Business Outlook

Pros

There are no pros at this job.

Cons

Many of the managers were verbally and emotionally abusive. They'd say things like "we are watching who is doing the job and only the best people are going to stay here." As if we were on survivor and hadn't ALREADY been hired and weren't all working our butts off. The store was terrible mismanaged and under staffed. Issues like the fitting room being too small for a FLAGSHIP STORE (thus the line running 30 people long across an entire wall) and the stock room being four flights of stairs away with only two people working in the stock room, were obviously key to customer frustration, but there is little a sales associate can do to improve service in those circumstances. Yet we were told daily to work on "customer service!" as if we would be able to improve anything without the support or resources. Also, there were like 3 single stall bathrooms for approximately 100+ employees? Oh, also we didn't get 15 minute breaks which is illegal. When I once requested one from a floor supervisor she said "we don't do that here." I will never step foot in another Zara store for as long as I live. It's a shady and greedy corporation that doesn't deserve my (or anyone else's) money. AND the founder/primary shareholder is the third richest man in the world. It's disgusting.

3.0
Mar 10, 2014

workin at Zara

Recommend
Business Outlook

Pros

costumer service experience, room to grow within the company, forces you to at least understand spanish, good to start with, and always hiring

Cons

racial preference in order to advance, horrible hours allocation, 95% of the time you will be working weekends especially if you are open availability, better know spanish. employees aren't considered as valuable as they should even after acknowledging their hard work.

Viewing 280 - 282 of 9,543 Reviews

Glassdoor has 15,286 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.