The first interview was a phone screen. During the in-person interview I met with three managers. They were pretty conversational and explained the day to day of the position. A smooth process overall
I applied online. I interviewed at Cengage in Dec 2020
Interview
I got a call a few weeks after I applied to set up a zoom interview. The interview went smoothly. I got a call two days later with a job offer. Best interview process, they are fast to get back to you and extremely helpful.
Interview questions [1]
Question 1
If you did not know how to operate something work-related, what are some steps you would take to solve this?
I applied online. I interviewed at Cengage (Cincinnati, OH) in Dec 2020
Interview
Straightforward and seamless. Applied on the website, got a call from hiring manager and scheduled interview, interview was with 2 managers over video. They sent me a text to follow up and make sure I got the video invite email before the interview day. After offer, got email instructions on background check and other prehire documents. I liked that I had one main contact Ryan, who responds quickly and answers questions throughout the process.
Interview questions [2]
Question 1
What steps would you use to help a customer who is getting a 404 message on their website?