The process took 4 weeks. I interviewed at Cengage in Feb 2011
Interview
1. I submitted resume via internet
2. Got HR email 3 days later
3. HR scheduled interview, and I talked to HR for 45 minutes on the phone.
4. HR scheduled hiring manager interview (phone)
5. Took a skills test, got very positive feedback, HR promised to schedule on site
6. HR forgot to schedule on site until I reminded her
7. Finally brought in for on site interview
6. Spent full day, including lunch talking to everyone on team
7. Had to schedule another interview over the phone a week later.
8. HR followed up with positive feedback, sent me summary of benefits, asked about payscale, also got positive feedback from the hiring manager
9. Never heard back from them again
10. I emailed the hiring manager to inquire AND HR with no response
11. Finally wrote a stern email to HR demanding a response and expressed concern that I'd never had an interview go this far with no human contact after the fact.
12. Finally got official rejection.
Notes: Interviewers hadn't read my resume too closely, didn't know my background. Interviews are more conversational. They are all very concerned about a good "fit", so to that end, best if you are under 30, hip, and a little bit of a geek, because all the writers are very young. Pay scale is lower than average pay around here.
Everything was fine about the interview, but the handling of personnel issues from HR to management, was, in my opinion, highly unprofessional.
Interview questions [2]
Question 1
How do you feel about criticism, as it pertains to your writing?
I applied online. The process took 1 day. I interviewed at Cengage (Tampa, FL) in Dec 2010
Interview
Applied online then received a call from district manager who wanted to meet for an informal interview. Standard interview questions lasting about an hour. The manager told me that he would request that other Cengage managers would like to speak with me and he would be in touch. I never heard a word and even followed up with an email and sent a thank you note.
I applied online. The process took 1 day. I interviewed at Cengage (Boston, MA) in Dec 2010
Interview
I interview with 4 people two months after applying online. Interview lasted 4hrs. Was asked to provide sample edit; then asked to complete second phase of online app. Kept in good contact with one woman. Process was drawn out; was misled about position. Ask HR about payscale for your position.
Interview questions [1]
Question 1
Unexpected question: Is the commute going to be too far?