Groupon Customer Service Representative (CSR) interview questions

The interview process is very simple. One round of public speaking followed by 2 managers and a HR and the final round is an online based test ( grammer and listening)

You will get a phone interview, an in office interview with a test of computer literacy and then hired based on results. The tend to hire hip nerds. People ho are into comics, and fashion, very diverse. No drug test, no background check. Just have a customer service and call center background with troubleshooting experience and you are in. If you want to be in or a short period of time. 3 years seem to be about the average max, 1 year is an overall average.