Microsoft Technical Support Engineer interview questions
based on 148 ratings - Updated Jun 10, 2026
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Technical Support Engineer applicants have rated the interview process at Microsoft with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.3% positive. This is according to Glassdoor user ratings.
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The interviewer is conducted on Skype due to oversea's position. Time of interview was 40-50 minutes. 10-12 questions. To prepare for this interview, I assort about 10-15 Microsoft interview questions and most of them are what I received as interview question. However, some of questions that have no correct answers are hard to answer, it is definitely best to think and prepare them before interview.
Interview questions [1]
Question 1
How do you build a refrigerator (or a calculator)?
If you are to build a kitchen, what will it look like?
I applied online. The process took 1+ week. I interviewed at Microsoft (Charlotte, NC) in Dec 2012
Interview
1 round have to answer 12 questions on the phone. 80% correct rate will earn you a ticket to the 2 round.
2 round talk to a senior support engineer about troubleshoting questions
3 round onsite to meet the team, last round was still tough, I was asked a lot tough questions like from the windows networks to windows clusters, from software to hardware tuning