I applied online. The process took 6 days. I interviewed at Pearson (Fresno, CA)
Interview
The first interview was a phone interview which included 5 general customer service type questions together with information about the company rhe position and hours.. The second interview was one-on-one at the testing center. Both interviewing personnel were friendly and polite the atmosphere was comfortable and the interview experience was positive and upbeat.
Interview questions [1]
Question 1
Name a situation wherein you were dealing with a disgruntled customer and how what the outcome or resolution was.
After a week of submitting an application, I received an email to set up an informal phone interview. It took about ten minutes after the recruiter explained the role, asked questions then answered my questions. The recruiter asked what I expect out of this role, my background, and my schedule.
I applied online. The process took 6 weeks. I interviewed at Pearson in Mar 2016
Interview
Basic interview questions, very nice manager
Interview was short she should me around the office and went over how the office is run.
Should here back from manger by the end of week.