I applied online. I interviewed at Penguin Random House
Interview
I had two initial screenings with HR that was over about a two month process. Then I had an interview with who would be my supervisor, and the following day her supervisor. Each interview was about ten minutes in length, and more like a conversation.
I applied online. The process took 2 days. I interviewed at Penguin Random House (Westminster, MD) in Jun 2015
Interview
I applied online and as contacted by HR. At the time of my interview, I was taken into a room with both CS managers at the time. They asked me a lot of the standard interview questions and then had me write a description of my favorite book. I then had to participate in a mock call with a customer where one of the managers played the role of the customer.
Interview questions [1]
Question 1
Tell me about a difficult situation you faced in your last position.
I quickly got called to an interview. My first meeting was with Human Resources. Asked very general questions. Seemed very friendly and professional. Next HR escorted me to a meeting room with two of the managers I’d potentially be working with. Look out for the redhead. She sets the tone for the entire interview. Mean Girls vibe for sure.