I applied online. The process took 1 week. I interviewed at RBC (Calgary, AB) in Jan 2022
Interview
I had an hour-long virtual interview with two branch managers last year. I was asked only standard behavioural questions. The interview process was pretty smooth, and after a few days, I received a call with an offer. Background check process takes long time. The starting date was after four weeks.
Interview questions [1]
Question 1
Tell us about yourself. Tell us about a time you needed to deal with an upset customer. Tell us about a time you made a mistake.
I applied online. The process took 5 days. I interviewed at RBC (Toronto, ON) in Jan 2024
Interview
Applied online, and got an email for a remote interview.
The interviewer is the HR specialist who asked some general questions. About Mandarin, Cantonese, customer service experience, and why choosing client advisor. The interviewer also asked about the future plan.
Interview questions [1]
Question 1
1. Tell me more about your customer service experience
2. Why Client Advisor
3. Future Plan
I applied online. The process took 5 days. I interviewed at RBC (Toronto, ON) in Feb 2021
Interview
Easy, asking for previous experience and education
Behavior test was obviously easier than I expected
Job is hard and I was working as security guard as a training , zoom interview