Shopify Customer Support Advisor interview questions

Hi, there. Thank you for sharing your feedback. I’m sorry to hear about the mix-up that happened during your interview. I can definitely see how that could create a frustrating experience. Oversights like that are never our intention at Shopify, so if you would like to discuss things further or have us look into this then be sure to reach out via email. When sending the email, be sure to include your interview details, like interview date and the recruiter’s name. Adding ‘Glassdoor’ to the subject line of the email will ensure we can find your email faster. You can use this link: https://bit.ly/2ICKkCX to reach out. We are always looking to improve Shopify for the better, so your feedback is greatly appreciated. Again, thank you for sharing.

Hello, there! Thank you for sharing. We are so happy to hear about your positive experience. It’s fantastic that you have accepted an offer from Shopify! We look forward to seeing you grow within your new position. The interview process is designed to mimic the environment, questions and channels that you might encounter if you were in the Support Advisor role. We want to prepare candidates for the position as well as to make sure that the position is a good fit. Thank you again for sharing your feedback.