Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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Interview process was very simple and easy, everything was conducted over the phone. The interviewer was especially helpful when I asked questions about the interview and have great tips on the automated call interview.
I applied online. I interviewed at Spectrum (New York, NY) in Feb 2019
Interview
Overall easy interview process. Met with three separate supervisors who follow the situational interview method. Also had to demonstrate a rudimentary understanding of their products, functions and a mock troubleshooting situation.
Interview questions [1]
Question 1
Name a time where you encountered and irate customer and how did you handle it.
I applied online. The process took 3 weeks. I interviewed at Spectrum
Interview
The person never called during the interview time. I sent an email but never heard back. Other than that, applying was pretty easy. All I had to do was apply online
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