Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. I interviewed at Spectrum (Stamford, CT)
Interview
second round spectrum with director about The Rural Digital Opportunity Fund (RDOF) is a Federal Communications Commission initiative focused on bridging the digital divide to efficiently fund the deployment of broadband networks in rural America.1 This includes many unserved and underserved rural communities that do not have Internet service with speeds of at least 25/3 Mbps.
The interview was easy. It was a group interview where I interviewed with a HR representative, A sales supervisor and manager. Customer service related questions were asked. The entire process lasted about an hour.
Interview questions [1]
Question 1
Tell me about yourself and what makes you a good fit
I applied online. The process took 5 days. I interviewed at Spectrum (West Columbia, SC) in Jul 2023
Interview
They ask four questions to see how you will handle the sales and customer service aspect of the job. Best and worst case scenario of handling a difficult customer. I asked several questions and all questions were answered.