I applied online. The process took 4 weeks. I interviewed at Spectrum (Flushing, NY) in Jan 2019
Interview
Met with two managers who described what the job would be. They were patient and thorough. They answered all my questions and seemed eager to offer me the position. The interview lasted about 30 min.
I applied online. The process took 3 days. I interviewed at Spectrum in Feb 2021
Interview
Phone interview with HR. Phone interview with two supervisors. They ask typical situational questions. Basically just be friendly and know the difference between a modem and router and you will get hired.
I applied online. The process took 3 weeks. I interviewed at Spectrum (El Paso, TX)
Interview
Soft skill interview scenarios with clients. Scenarios of dealing with angry customers, customers demanding something out of reach etc... Tech demo asking you to instruct how to program a tv remote. Sales interview asked to sell person a pen.