Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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Quick easy straight to the point. I interviewed with two managers. Everything took about 20 minutes. They focused on SMART interview styles. They had a script and kept it short and sweet
Interview questions [1]
Question 1
Describe a time where i overcame a difficult situation.
Very drawn out but well rounded interview questions, clear communication all around and great company benefits. I had three rounds of interviews; one phone screening, one with a manager with the same horizontal position, and finally one with the manager of my current team.
Lots of beginner tech questions but the focus was really on your customer service skills. Do you know what a modem, router, or WiFi? How do you handle irate customers? How do you handle a loud employee next to you?