Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. The process took 4 months. I interviewed at Spectrum in Jul 2009
Interview
The interview process with Charter Communications is extremely long and drawn out. It took me three months to get to the final interview stage where I was up against about 6 other applicants, for this final stage of the interview I was asked to present a powerpoint presentation via webcast to a panel group of 4-6 managers and current sales trainers. My advice would be to lead your presentation very geared to increasing sales for a department and put specific numbers, charts, bar graphs all would work to your benefit. Also feel free to check in on your own to see where you stood with the interview, it takes quite a while to receive feedback if you aren't selected and rather than waste your time wondering I would email or call. Best of luck!
I applied online. The process took 2 days. I interviewed at Spectrum (Decatur, AL) in Sep 2007
Interview
The interview was detailed and conducted by a very inexperienced sales manager (who is no longer a sales manager.) She then approved me and I had a second interview with the General Manager who was much more experienced and knowledgable. I had to provide detailed phone numbers and addresses of former employers along with a sheet that they had to fill out and return.