Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. I interviewed at Spectrum (Charlotte, NC) in Mar 2022
Interview
I received a text message to complete an initial series of questions via text. Once I completed those questions, I was directed to a virtual interview. The interview is pre-recorded and has to be completed in 72 hours. There were three questions. The questions are basic, however, you are not allotted enough time to answers the questions in a detailed manner. Prior to applying, I ensured that my qualifications matched the job description and also reflected detailed information on my resume. However, even with all of my experience and degree and even with working in a current similar role for a different company, I received an email next day saying that the company was going with other candidates. It is to the point, where you wonder, if its a lack of diversity and inclusion training amongst those reviewing the videos. There are better companies out there. Don't waste your time.
Interview questions [1]
Question 1
Introduction of self
Excel experience
ATS and CRM experience
I applied online. The process took 3 days. I interviewed at Spectrum in Feb 2021
Interview
Phone interview with HR. Phone interview with two supervisors. They ask typical situational questions. Basically just be friendly and know the difference between a modem and router and you will get hired.
One call with recruiter. Recruiter didn’t review my application and completely ignored my salary requirement. The first question asked on the interview was what I was looking for in salary. I told the recruiter and she said there was no point in going any further as the role would not pay on that range. I waited an entire week for that conversation and it lasted 5 mins.