I applied online. The process took 2 days. I interviewed at Spectrum (Schenectady, NY) in Apr 2020
Interview
One interview with recruiter over the phone and then a second interview the next day with a supervisor . Then they called me later that day and told me I got it .
Interview questions [1]
Question 1
Explain a situation where you couldn’t help a customer ,
I applied online. The process took 5 days. I interviewed at Spectrum in Jan 2019
Interview
Easy Phone then site interview . Talked about my future goals , past experience and things that I want to accomplish within the company , any experiences working with Customer service and anything difficult that arises from a past job
Basic interview and only lasted for 13 minutes. Asked me about the information in my resume which made me think they didn't even check it prior to the interview. I asked the interviewer more questions related to the job than she asked me.
Interview questions [1]
Question 1
What experience do you have that you can use in this line of work?