I applied online. The process took 1 day. I interviewed at Spectrum (Flushing, NY) in May 2016
Interview
3 separate interviews in 1 day. 1st is general "tell me about yourself..". 2nd is technical, very basic. 3rd is role playing, pretending you got a call from a customer w/ a technical issue
Interview questions [1]
Question 1
I can't changed the channel on my remote, whats going on?
just a general interview process where they ask you if are willing to struggle and if you are willing to work on yourself to be great. It was more of a friendly interview not too many basic questions more of things about who I am personally and used a sale technique to see if I was able to persuade him
I applied online. The process took 5 days. I interviewed at Spectrum (Belton, TX) in Mar 2018
Interview
I Applied Online, Interview within a week. Fairly standard. mix of technical and personality questions. Explanation of ends and outs of the position. Interviewers where polite, on time, very professional.
Interview questions [1]
Question 1
How would you troubleshoot a caller who lost their connection.