Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Spectrum
Interview
I applied using the online portal as a former Spectrum intern at a different bureau. I was called in for an interview 5 days later. The interview 1+ hours in which they gave me a tour of the studio and asked me questions about my experiences, communication skills and what I could bring to the Spectrum community. They asked me a lot of challenging questions about my experiences and how I stand out from other candidates.
I applied through an employee referral. I interviewed at Spectrum in Mar 2018
Interview
2 rounds HR and Technical. Mostly in and out of your resume. HR round was easy technical round was based on some technical stuff like testing, SQL, Programming languages. Overall it was an average level interview
I applied online. The process took 1+ week. I interviewed at Spectrum (Irving, TX) in Apr 2019
Interview
I completed the job application on their website. Within 15 minutes you will be emailed an assessment. You will have 48 hours to complete that. If you do well on the assessment, a recruiter from the company will reach out to you for an phone interview. During the phone interview , you will be given some information about the job ,hours ,pay, etc. Then you will be asked about your work history etc and some behavior interview questions. If the recruiter thinks you’ll a good fit , then you’ll come in for a face to face interview with a Supervisor and Hiring manger or two hiring managers. They will ask you to arrive early and bring two resumes with you. Once you arrive for the interview, you will check at the security desk. You will be ask to be seated and wait for the recruiter. Once the recruiter comes to the group, you will go upstairs for the interview. The rooms are actually on the floor, so while you wait to be call you can watch and listen to the agents take calls. After you have your interview you are seated back out in the waiting area... then you tour spectrum.... you should receive feedback back within a few days..3 days
Interview questions [3]
Question 1
Describe a time you had a difficult customer, and how did you handle the situation and what was the outcome?