I applied online. I interviewed at Spectrum (Colorado Springs, CO) in Sep 2013
Interview
3 interview but all done on the same day so it is done and over with in one day as oppose to waiting multiple days or weeks to see if you have an offer. There are three parts . Initial interview basic questions, Role play interview, and manager interview
You will need to take and hour long assessment test which your answers base on if you get hired. If not offered a job onsite you can reapply in 6 months
Interview questions [1]
Question 1
How would your supervisor rate your ability to assist customers that have an issue with the service
I applied online. I interviewed at Spectrum (Middletown, NY) in Jan 2016
Interview
The interview process is quite intense. First along with you're application and resume you will take an assessment which is about an hour online. After you will do a phone interview with someone which typically lasts like 30 mins. After you will have a face to face interview which you will then be interviewed by 3 separate people. After that if you do get the job turn around it about 3 days and you will have to take a drug test within the next 48 hours.
Interview questions [1]
Question 1
Explain one time you went above and beyond for a customer in the past that displayed excellent customer service.