Spectrum Customer Service (CSR) interview questions

Questions about cable and overall cust service experience. Must wait almost a month for training classes to begin. Training takes 2 1/2 months, then regular scheduling takes over. Which is for the most part assigned to you.

It was a panel interview 2 supervisors and the manager first you are given a personality test that ask questions of how would you handle different situations and about your personality .....each took turns asking me different types of question... i had to read a scrip out loud