Spectrum Customer Service (CSR) interview questions

Applied online, made contact with hr recruiter who wanted to schedule an interview, I gave her times in which I was available and she never responded... I emailed her 3 more times that month and she finally responded by scheduling an over the phone interview, she then stood me up for that interview. Eventually I got a phone call days later scheduling an in person interview. The in person interview was great, and then a few days later I received an email stating that I did well over the phone and during the interview, so they decided to hire someone else... Which didn't make any sense.

The interviewing process was super easy. What they were looking for and how they handled it was hard. I got there 15 min before my interview and they were already 2 other ladies there. I had asked them how long was they sitting there and they said about an hour. After that I had 45 min of a wait time because apparently they was backed with interviews only 2 other girls was being interviewed and then they called us to the back. The other 2 girls got the face to face interview and I sat there another 15 min waiting for mine. So they call me to do the solve the issue interview. Then still after that I had to wait another 30 min to do the face to face interview and the other girls was done with theirs and they was getting the tour. By the time I got back there I was done with the company. Had a 2 min face to face and then the tour. The name might have changed but they professionalism was still the same. Garbage.