Spectrum Customer Service (CSR) interview questions

They asked how much I knew about the position. Asked how my work history would be valuable to them. They asked a lot of questions about handling upset customers and times I gave wrong information. Asked about how I would sell to customers. I told them to find the value in how it would benefit customer. It was a pretty easy interview. I advise you do your research on role and responsibilities. As well as use glass door to find common questions this company asks. This helped me a lot. And I went to the interview in full confidence. P.s. Give them an uncomfortable amount of eye contact and don't stop smiling!