Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied through a recruiter. The process took 2 weeks. I interviewed at Spectrum (Albany, NY) in Feb 2018
Interview
I was called to do a phone interview. I was then asked to come in and interview with a supervisor. The person who interviewed me was very laid back and made me feel very comfortable.
I applied online. The process took 1 week. I interviewed at Spectrum (Durham, NC) in Jan 2018
Interview
They posted the position as no experience required will train. Didn't have customer service experience so those questions were skipped. When you post a position make sure it's accurate, wasted time when you were obviously looking for someone with customer service experience
Interview questions [1]
Question 1
nothing difficult. just don't waste time applying if you have no customer service experience even if it says will train
I applied in-person. The process took 1 day. I interviewed at Spectrum (Honolulu, HI) in Oct 2015
Interview
Open and easy atmosphere. Measured my current contributions to the company and discussed my future outlook and role with expanded responsibilities. Never harsh criticism and very constructive in terms of providing key goals and opportunities for improving in key effectiveness areas. Best interview process that I’ve ever undergone.