Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. I interviewed at Spectrum (Middletown, NY) in Jan 2016
Interview
The interview process is quite intense. First along with you're application and resume you will take an assessment which is about an hour online. After you will do a phone interview with someone which typically lasts like 30 mins. After you will have a face to face interview which you will then be interviewed by 3 separate people. After that if you do get the job turn around it about 3 days and you will have to take a drug test within the next 48 hours.
Interview questions [1]
Question 1
Explain one time you went above and beyond for a customer in the past that displayed excellent customer service.
I applied through an employee referral. I interviewed at Spectrum (Milwaukee, WI) in Jun 2014
Interview
they'll take anything with a pulse, as long as you worked in some kind of customer service function, from bank tellers, to call centers. hired alot of minorities from different backgrounds which was usually pretty ghetto in nature
I applied online. I interviewed at Spectrum (Dallas, TX) in May 2014
Interview
Great leaders, very organized, group interview at first, then separate into individual interviews, tour of the building, personality is a big yes, just have a great attitude going in