Spectrum interview questions

Very direct questions no surprises or anything like that but I guess it depends on the interviewer too. I answered questions like why Charter? Why sales? What do you know about the company? Very direct questions. Where do you see yourself five years from now? How me about how you handled a very difficult customer and where you able to answer her questions, offered her solutions, sympathized with her, or did you refer her to your superior? What goals were you given in your previous job? Did you meet or surpass those goals? Why should we hire you?