Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. The process took 2 weeks. I interviewed at Spectrum (Culver City, CA) in Jul 2016
Interview
I applied online & received a phone interview within a week with a person in talent acquisitions. After that a personal interview was set up with a person in that department (~1.5 weeks later). Everyone I spoke with over the phone & via email was very professional. Unfortunately that professionalism didn't carry over to the personal interview. There should've been someone from HR/talent acquisitions present to witness the behavior of the individual. They expected long hours without compensation (salary, yet at the beck & call of the supervisor). They said there were no opportunities for advancement & tried to sell the position based on the value of face time with high-level, influential personnel & prestige of working for a Fortune 500 company. Very disappointing. I'd say the difficulty of the process was easy but I ranked it harder since dealing with the person that conducted the interview was very difficult given their disposition.
Interview questions [4]
Question 1
Q: Are you available to work evenings &/or weekends at a moments notice & without any additional compensation? This happens frequently & you need to be available when I need you.
Q: I see your background is mostly quantitative & this role is more qualitative, it has burned out people with similar backgrounds in the past, why do you think you'll be able to perform this job?
Q: I see where your past income was roughly $75k, though this is within our range of salary you won't be getting that.(eye roll & scoff) I see someone making 75 as someone who is in this job for a few years. Is that a problem with you?
Q: There is no real position above this, except for my position & I would want the person that takes this role to be here for at least 3 years before applying for other positions within the company so there's no real opportunities for advancement. You would be in a very prestigious role preparing analytics reports that would be viewed by C level personnel in a Fortune 500 company. So the real value of this job is the pride of working for TWC & being allowed to interact with high level personnel. Does this still sound like a role you're interested in?
I applied through a recruiter. The process took 3 days. I interviewed at Spectrum (Columbus, OH) in Aug 2016
Interview
Fast and informative. I went in expecting to answer a ton of questions, however my past employment experience and professional presentation sold the hiring manager and I was offered the position on the spot.
I applied online. The process took 1 day. I interviewed at Spectrum (New York, NY) in Aug 2016
Interview
I had a phone interview he was very down to earth he ask many questions he was polite about it the best thing was that he remember me from another interview that we had done 4 months prior.