Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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The process took 4 weeks. I interviewed at Spectrum in Jan 2016
Interview
Phone Interview with a Recruiter. 2nd F2F interview with 2 recruiters. 3rd Interview with the Hiring Manager. 4th Interview with the Director of HR. I'm ok with not getting this job, but have the courtesy to call someone and let them know. Don't say you'll follow back up. I emailed the recruiter 5 days after my 4th interview to touch base. No response. I called her two days after that. I knew at this point I more than likely didn't get the job. I got her voicemail so I called the Director of HR with whom I had a phone interview with. I was informed at that time they had gone with an internal candidate. That's all ok. BUT, HAVE THE BALLS TO LET SOMEONE KNOW! I'm a candidate with many years of experience. I deserve better than this. Heck, we all do. STAY AWAY.
Interview questions [1]
Question 1
Generically Interview questions...tell me about a time.
I applied online. The process took 2 days. I interviewed at Spectrum (Saint Louis, MO) in Jan 2014
Interview
Basic questions about Internet equipment & phone service, senerios on what if or what would you do. Describe yourself and how well you work with others. How important is the customers experience to you. Do you feel comfortable maneuvering through multiple programs at once.
Interview questions [1]
Question 1
Customer experience is most important what would you do with an irate customer
I applied online. The process took 5 weeks. I interviewed at Spectrum in Jan 2016
Interview
Interviewed with 10 different people. One F2F interview was with 6 people - one at a time. Two interviews were phone interviews with 2 different people each time. I had to complete an application, online survey and an online MS Products assessment. I had at least 6 other phone calls with the hiring manager and after all this they went dark for two weeks only to send me an email stating they were not ready.