Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. The process took 2 weeks. I interviewed at Spectrum (Worcester, NY) in Aug 2022
Interview
Very easy questions, asked about my sales experience and customer service experience . It was a phone interview at first following up with a zoom interview. The interviewer was professional and learned about my educational background, how do I handle with customer sales rejection.
I applied online. The process took 1 week. I interviewed at Spectrum (Santa Monica, CA) in Feb 2024
Interview
Easy basic question about you and past job experience, and was offered job on the spot right after interview. Interviewer was nice and so far I've enjoyed my experience with the company.
Interview questions [1]
Question 1
Why do you think you would be a good fit to fill this role?
They want to make sure you are a fast learner.
They’ll show you a picture of someone’s internet stats and have you interpret whether or not the service needs to be restored or not.
Interview questions [1]
Question 1
Did you have to help someone with technical difficulties? If so, what did you do to help them?