Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Spectrum (Buffalo, NY)
Interview
Very simple, general customer service questions. Basic troubleshooting scenarios. Familiarity with networking a plus as well as a history in customer service. Questions asked regarding customer support history. Not a difficult interview.
Interview questions [1]
Question 1
When have you gone out of your way for a customer?
I applied online. The process took 1 week. I interviewed at Spectrum (Charlotte, NC) in Jun 2023
Interview
One Video Interview and an In- Person Interview! first one provide great charisma!
The Second one, explain customer service and previously sales roles I had in the past! Also how I have de-escalated people!
Interview questions [1]
Question 1
How Long have you been in sales/Customer service?
How have you diffused situations with people?
How Have you Helped others?
I applied in-person. The process took 2 weeks. I interviewed at Spectrum (Austin, TX)
Interview
The interview had a lot of information about the job.I would recommend spectrum to anybody getting into the work force. I spent about 30 minutes or so.I called back about a week later.
Interview questions [1]
Question 1
Why are you the person we should chose for the job?