Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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Easy, some basic questions. Very upfront about the difficulty of the job. They have a straightforward interview process no game playing like some other interviews I’ve had in the past
I applied online. I interviewed at Spectrum (Charlotte, NC) in Jan 2026
Interview
Online interview using Webex. Was asked general experience questions and went over the jobs and training period. After a initial technical interview happened. After is an in person interview where they ask more experience based questions and ask some technical based questions.
1st there is a phone interviewm than an in person interview both are pretty easy to pass. They just wanna make sure you can meet metrics and push for sales. They ask about your customer serivice exepierience. They ask sernario questions. Ex. Tell a time when you handle a upset customer and what did you do. They ask if you why would you be a good fit for the job.