Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. The process took 3 weeks. I interviewed at Spectrum (Greensboro, NC) in Apr 2024
Interview
There are a lot of hoops to jump through to get to the final interview. Start with a questionnaire by email. Then answer prerecorded questions over the phone. Then a telephone interview with a recruiter. finally a panel interview with role playing senarios.
Interview questions [1]
Question 1
Describe your experience selling something to a customer that they didn't know they needed?
From an internal perspective the process was very smooth and clear. there were 3 rows with two-panel interviews. Both panels were video interviews. General questions were asked with a bit of probing but overall all were nice interviews. The recruiter did not communicate as much as I would've liked but overall positive reviews.
I applied online. The process took 2 weeks. I interviewed at Spectrum (Cincinnati, OH) in Jun 2021
Interview
uses STAR method during the process to gauge how I would deal with certain situations with customers. It was a very interesting and effective way to interview. The process had three phone conversations with three different people from the hiring portion of human resources.