Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. The process took 2 weeks. I interviewed at Spectrum (Columbus, OH) in Jan 2020
Interview
The building on Dublin Rd is a little confusing get there early and ask for directions. The process isn't very long. You will have either 3 or 4 people in the room; questions will be about you personally and how you fit this job. Be prepared for both and do research on pay because this is one place where pay range is all over the place, so you can try to neogatate.
Interview questions [1]
Question 1
What did you do to prepare for this interview? What are your hobbies?
There are a lot of questions about your personality and behavior. So be prepared
This was for spectrum Mobile. You can expect an introductory phone call about the role and interview process from a recruiter. After that it will be followed by a video call from the recruiter for behavioral and basic questions.
Then if successful, you'll be invited for an in-person interview with a sup/manager. It's an on-site role.
Interview questions [1]
Question 1
Tell me about a time you deescalated a conversation with an irate customer
Applied, then received a request for a phone conversation with a recruiter. Followed by submitting prerecorded answers to a few questions for the hiring team to review. Final 45 minute interview with the hiring manager. Process took less than a month. Everyone was nice and cordial.
Interview questions [1]
Question 1
Why Spectrum?
Why this position?
How does your education translate to this position?
Tell me who you are.