Glassdoor users rated their interview experience at Spectrum as 100% positive with a difficulty rating score of 1 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Senior Desktop Support Specialist and rated their interviews as the hardest, whereas interviews for Senior Desktop Support Specialist and roles were rated as the easiest.
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I applied online. The process took 3 weeks. I interviewed at Spectrum in Dec 2025
Interview
Started with a phone screen with a recruiter, then a technical interview with mostly behavioral questions, then a final HR round. Took a couple of weeks in total. They communicated pretty well the whole time.
Interview questions [1]
Question 1
Describe a time when you faced a challenge with a coworker. How did you resolve the situation?
I applied through a recruiter. The process took 2 weeks. I interviewed at Spectrum (Coppell, TX) in Nov 2024
Interview
Two phone calls asking basic questions, two web calls asking more difficult and situational questions, and one role play cold call in front of multiple managers and recruiters. Process took about two weeks and had a interview every few days.
Interview questions [1]
Question 1
Describe a time you disagreed with leadership and had to work around it.
I applied in-person. The process took 1 day. I interviewed at Spectrum (Simpsonville, SC) in Dec 2023
Interview
Super simple. Go in confident and have customer service experience and be able to name times when you had to multitask. Make sure when you do the test that you always say that you can multitask and handle fast paced environments