I applied online. The process took 3 days. I interviewed at Spectrum (Louisville, KY) in Dec 2012
Interview
Phone Interview was successfully passed a day after applying. I was invited to campus for an interview the next day where I was hired immediately. The process was very short. Charter has a lot of churn, so they typically give you a training schedule after your completed interview. As long as you are conversational and don't make any blunders, the interview is completely painless. Examples of good customer service are important to have for a Charter interview.
Interview questions [1]
Question 1
Explain a time when you went above and beyond for a customer?
I applied online. The process took 1+ week. I interviewed at Spectrum (Bridgeton, MO) in Jan 2015
Interview
Applied online, heard back for a phone interview less than a week later. An online assessment was emailed and completed, then they called on the next business day for an in-person interview with the department supervisor on the next day. He had a list of questions to ask, but was still conversational; interview didn't feel stiff and formal. One day later, I got a phone call with an offer, and went in the next day to sign the paperwork, do the drug test (mouth swab), and authorize a background check.
Interview questions [1]
Question 1
A hypothetical scenario about what questions you would ask if you were doing catering for an event. I'm not sure if it really was a hard question, but I kinda spaced when I suddenly realized how hungry I was.