I applied online. The process took 2 days. I interviewed at TJ Maxx (Houston, TX) in Aug 2014
Interview
The first initial interview was a group interview, the second interview was a one-on-one interview with the store manager. The first interview was my first group interview, frankly I still prefer individual interviews, and I'm not a big fan of group interviews because I feel like you have less of a chance to shine, and be noticed; and its harder to make a lasting impression on the interviewer. The group interview was alright, though having had other group interviews since then, I feel like it was a bit amateurish. We mostly introduced ourselves, our desired position, and some personal information about ourselves. Then we watched some company video. I do think that they made us wait for too long until the interview started. The interview was suppose to begin at 1pm, and it ended up starting around 2. Overall, it was pretty standard. Same can be said about the individual interview.
Interview questions [1]
Question 1
Most of the questions they asked me are the same standard questions; where I worked before, if I had any customer service experience, what customer service meant to me, if there was an instance where I had to deal with a rude customer, things of that nature. I was also asked to state my availability, and what position interested me the most. Again, most of the questions where pretty standard. Most retail stores tend to ask the same questions. If you've done one interview you've pretty much done them all.
I applied in-person. The process took 3 days. I interviewed at TJ Maxx (Davenport, IA) in Nov 2014
Interview
Asked associates at service desk to tell someone I was there for an interview. Asked to wait breifly. Only 5 minute wait for manager to come greet. Sat down and asked questions by current manager on duty. Was told they would not make callback until all application references had given professional input on me
I applied in-person. The process took 3 days. I interviewed at TJ Maxx (Greenville, NC) in Oct 2012
Interview
I had a quick phone interview, then an interview in the store with the store manager and the hiring/operations assistant manager. I was asked questions and just spoke about myself mostly. I also asked the management questions. Be prepared and do not be afraid to ask them questions also. I was called back a few days later and I had orientation and a tour with one other person.
Interview questions [1]
Question 1
Name a time you solved a problem? Would you rather work in a team or alone? What skills do you have? Name a time you helped a customer and what was the result?