Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 386 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 203 reviews)); "good work life balance and pay good." ((in 103 reviews)); "+ great team and colleagues" ((in 83 reviews)); "The working level team is great and collaborative" ((in 71 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 104 reviews)); "The salary was low for the work" ((in 63 reviews)); "Some managers have been there for too long." ((in 59 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 55 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

São Paulo , Rio de Janeiro , Curitiba , Niterói , Florianópolis , João Pessoa , Campo Grande

Airbnb reviews

4.0

78% would recommend to a friend

(2,379 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,379 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews

3.0

Mar 16, 2016

Great Perks, Confusing Leadership

Project manager

Recommend

Business Outlook

Pros

One the surface, one of the greatest places to work. Everyone is friendly, talented, and driven. They feed you three meals a day, and the food is GREAT. There are also kitchens everywhere with unlimited drinks, snacks, coffee, espresso, cookies, and so on. Benefits are out of this world. Pay is out of this world. Office is located in the city so no hopping on a bus to South Bay.

Cons

Leadership is still figuring things out. Half of the staff is contractors. They claim to never have headcount to hire anyone new, but the company hires 50+ people a week. Because everyone here is so talented, everyone feels like they need to have an opinion on everything which causes confusion and things to happen very slowly.

4.0

Oct 2, 2018

Software Engineer

Software engineer

Recommend

Business Outlook

Pros

beautiful office, good pay, technical projects

Cons

engineering culture gotten worse, inexperienced and bad managers, lots of politics

3.0

May 16, 2017

My team makes it better

Anonymous employee

Recommend

Business Outlook

Pros

My team makes everything better at Airbnb. Learn a lot of interesting things

Cons

Full-time temporary employees are treated as 2nd class citizens Insurance is ok but not the best There is no room for growth or upward mobility They make you feel like you are just lucky to be here and should just accept whatever pay they give you

Viewing 82 - 84 of 2,379 Reviews

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Great Perks, Confusing Leadership

Software Engineer

My team makes it better

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