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      Airbnb

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      Airbnb reviews

      4.0

      78% would recommend to a friend

      (2,379 total reviews)
      avatar

      Brian Chesky

      86% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      3.0
      Mar 31, 2017

      Not the company I used to love

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      The founders and their passion for the Airbnb's mission. The workspaces are beautiful and perks are great as well.

      Cons

      The environment has gotten quite political in the last couple of years. Because of the flat structure across the eng org, it is hard to move up and getting a title change - ex: they don't have a Senior Manager or Senior Director title. The performance review process has gotten more subjective rather than based on quantifiable numbers over the past year as well. Also, while the company and teams don't hesitate to throw money at extravagant offsites and parties, managers have to fight to ensure their employees are getting the pay raise they deserve.

      3.0
      Jan 10, 2017

      Customer Experience Specialist

      Customer experience specialist
      Recommend
      Business Outlook

      Pros

      Great benefits: PTO, great health coverage, a travel credit to use each quarter, meals provided. The Portland office is absolutely beautiful, with high end architecture and modern decor. The best thing about working at Airbnb is the people. The employees are some of the most interesting and adventurous people.

      Cons

      If you are joining Airbnb, get any job except in Customer Experience. This job is truly draining -- prepare to get screamed at by rich entitled people from all over the world. There is no room to move up in the company if you work in Portland. However, if you are in San Francisco, or in any other department, the opportunities are much better. Management does not understand the difficulties that customer experience faces.

      3.0
      Nov 7, 2016

      High expectations, low impact

      Software engineer
      Recommend
      Business Outlook

      Pros

      Good benefits and pay. Definitely a cool company to work for resume-wise. A good IPO will be a big pay day to employees but if you don't care much about money maybe other companies can be more challenging and better for your career.

      Cons

      Engineering management is really bad. Managers do not pay attention to career growth given that career ladder is taboo inside the company, nobody talks or knows their position is, so don't expect your manager to advice you much about how to go from level a to level b, c ... etc. When people get bored at their current position they either switch teams or branch out to management (lateral moves) which feeds back into the problem where management focuses on reporting green numbers to upper management.

      Viewing 85 - 87 of 2,379 Reviews
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      ReviewsAirbnb reviews

      Glassdoor has 3,263 Airbnb reviews submitted anonymously by Airbnb employees. Read employee reviews and ratings on Glassdoor to decide if Airbnb is right for you.