Amazon reviews

3.5

60% would recommend to a friend

(209,907 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,907 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

210K reviews
4.0
Oct 23, 2017
Recommend
Business Outlook

Pros

- learn so much about building, delivering, and monitoring software - work with tons of smart people - fantastic build and deployment tools compared to other software shops - needs to be great to work at Amazon scale. If you think you need a tool chances are someones already built it - your developer box is in the cloud - whatever hardware you need for the job it’s there - decent pay compared to others in Vancouver, for the first while anyways - Vancouver teams strive to have good work life balance - since your experience is heavily dependent on your management chain and so many teams with open head count, if your current team is not a fit there is probably another team that is. Internal movement is encouraged (better to keep you at Amazon than lose you) - Amazon values arent just words - they live and breathe the values. Customer obsession is key. - you’re building at the bleeding edge of the cloud. Some really cool stuff at incredible scale gets built, and more often than not you can be proud of what you build

Cons

- though Vancouver office strives for work life balance, politics from Seattle come into play - can be perception that you’re “doing less work” even if its just better planning. - hard to get visibility with management chain in Seattle - if you’re not constantly putting out fires you’re not visible and delivering - not so good long term retention - lot of people churn (benefit of this is getting to know the smart people and where they are going) - after signing bonus is up, bonuses afterwards are underwhelming - many just stick it out until vested - stress from on call rotation - you’re not just a developer but you’re also the one who gets paged when software your team owns breaks (rotates among the team). Good in theory to get issues and customer problems resolved quickly, but adds a lot more stress to an already fast paced environment. - Good luck getting promoted, especially if you’re in Vancouver and someone in Seattle needs to approve it. So much complexity and red tape here, it seems like it would be easier to quit and get hired into next level than to get promoted.

4.0
Oct 29, 2016
Recommend
Business Outlook

Pros

+ Company is on an unstoppable growth trajectory. Amazon's business model is incredible, is riding a number of secular trends (ecommerce, cloud, AI), and the stock is a winner. Employees are making more money than expected. + Leadership principles drive a high performance culture that focuses on customers. It feels great to work on products that customers love. + You get to work on very difficult problems with smart people. Once you establish yourself as a high performer, you have a high level of job security and internal mobility. Teams are constantly hiring and building really innovative things and you are encouraged to move around and explore. + Teams tend to be lean and you will be asked to learn a lot quickly. Ownership is highly valued. + Office environment is really desirable. Located in a great downtown Seattle neighborhood, many people walk to work, bring dogs to the office, and restaurants and bars are very accessible. + Amazon veterans tend to be incredibly talented individuals, and other companies realize it. Being successful at Amazon is well respected in the industry.

Cons

- Work/life balance can be a challenge. Work demands are high and teams are often too lean. You have to set your own boundaries. Even with kind managers, overachievers will feel under water. - Frugality as a core value goes overboard. If Amazon doesn't HAVE to give it you, it won't. No perks, no free food or drinks, bad coffee, unsubsidized cafeterias, mediocre hardware for non-technical people. There doesn't seem to be a morale budget and you will have few official team outings. - Compensation policies are not employee friendly: 401k matching is subpar. Once your signing cash bonus is fully vested, your entire compensation will be base salary and stock. Base salary is capped at ~$160k across the company. Stock vests twice a year if you're below a Director, so your compensation is very lumpy. Stock price appreciation is taken into consideration in your total compensation targets (ie if the value of previously offered shares increases, the company will count that as a raise and might not grant you additional stock bonuses, despite strong performance).

1.0
Sep 16, 2016

Believe the NY Times article

Anonymous employee
Recommend
Business Outlook

Pros

Learned a great deal in an incredibly short amount of time. Was a good way to develop leadership skills and initiative quickly.

Cons

Where do I start? The infrastructure is all but non-existent. Management is a mess and the turnover is constant. Tenured employees are hop from role-to-role to avoid burnout and so Amazon can keep them within arms reach. Employees are encouraged to undermine others and essentially snitch and stab each other in the back to further their own careers. The sense of camaraderie is boiled down to team-building events that turn into competitions. They pay is not worth sacrifice. For me, it cost me my sanity and my soul. I had panic attacks everyday that I was there and I was told to suck it up because it was "Amazon and it's the promised land."

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