Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Aug 4, 2023
Recommend
Business Outlook

Pros

the pay is very decent as are the benefits

Cons

you are stuck to a computer like glue with not breathing room

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Assurant Response
2y
Thank you for your review! We're happy to hear that you enjoyed our competitive pay and comprehensive benefits during your time here. We have also made sure to share your comments internally to help us continue to improve upon our employee experience.
3.0
May 30, 2023
Recommend
Business Outlook

Pros

None at all to write home about.

Cons

Call volume was insane. Not only was management on you but you could sneeze with workforce management knowing about it. Barely any room for advancement. Call center vibes

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Assurant Response
3y
Thank you for your feedback - we have shared your comments across our internal teams.
3.0
May 6, 2023
Recommend
Business Outlook

Pros

Remote work. I like the people I work with. I'm good at my job. Lots of learning activities.

Cons

QA expects you to be God. You never make commission and scored so low due to QA grading system it's self defeating. The pay is so low you cannot live on it. You can't move up due to QA scoring system. QA is worse micromanaging I've seen in my lifetime. Customers or all mad yelling at you for over 20 minutes in a call.

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Assurant Response
3y
Thank you for your review and for being on the Assurant team! We are happy to hear that you're enjoying our flexible work arrangements and learning and development opportunities. We have made sure to share your feedback internally to help us continue improving our employee experience. However, we also encourage you to take any concerns to your manager or People Partner.
Viewing 148 - 150 of 3,069 Reviews

Glassdoor has 3,706 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.