Atento reviews

3.3

56% would recommend to a friend

(471 total reviews)
avatar

Dimitrius Oliveira

50% approve of CEO

42% positive business outlook

Atento has an employee rating of 3.3 out of 5 stars, based on 471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

471 reviews
4.0
Nov 10, 2021

The best school ever!

Anonymous employee
Recommend
Business Outlook

Pros

At Atento, you learn to live the company values every day: one team, accountability, agility, integrity and customer orientation. It is the biggest and best school that I've ever been to. There are a lot of career choices, either you learn to do many things at once, or you become a specialist in one area, but something is for certain, you'll be ready to face any challenge outside in another company if you decide to move out. However, you can definitely build a long lasting career. At least 30% of the people has been working at Atento for at least 10 years, some even have 22 years working there. The openness, divers and non discrimination policy makes Atento a comfortable place to work at as well.

Cons

Salary wise, there is room for improvement. Also, the company needs to learn to invest more and be less reactive. I believe that in the last year, that was a lesson learned the hard way and there is still a few organizational things to polish, but all in all, the work environment is great.

3.0
Nov 4, 2021

Alright,

Recommend
Business Outlook

Pros

Supervisor are very understanding, environment is good

Cons

No benefits, hours are good

4.0
Nov 1, 2021

Just okay

Recommend
Business Outlook

Pros

The people are fun to work with. Routine calls

Cons

Hard time for pto. Other call centers pay more. No remote work option.

Viewing 319 - 321 of 471 Reviews

Glassdoor has 13,418 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.