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      Atento

      Engaged Employer

      Atento reviews

      3.3

      56% would recommend to a friend

      (471 total reviews)
      avatar

      Dimitrius Oliveira

      50% approve of CEO

      42% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Career opportunities

      2.8

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      Atento has an employee rating of 3.3 out of 5 stars, based on 471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      471 reviews
      5.0
      Jul 6, 2021

      Great experience

      Call center agent
      Recommend
      Business Outlook

      Pros

      It's a great experience working there. It's a perfect first job because there's always someone who can give us a hand.

      Cons

      Some computers are old, some of those are broken or get lags easily. In my opinion, they would keep their computers well.

      4.0
      Jun 28, 2021

      Nothing osnab

      Fortera
      Recommend
      Business Outlook

      Pros

      Strong pay checks and sales experience

      Cons

      Nothing I had a great time while I was there

      1.0
      Jun 25, 2021

      Stressful, great if you don't care about anything.

      Loans customer service
      Recommend
      Business Outlook

      Pros

      They have water fountains, so you can get free water... that's pretty much it. Oh and you get paid biweekly and can meet some cool people.

      Cons

      Stressful environment to work in, lots of favoritism, they trick you when you're starting out that you opt out of them taking money out for your taxes "because you're not going to make more than $20,000 a year", so when it comes time to file your taxes you have to pay them because you were informed that you didn't need to let them take that money out of your paycheck. Parking space is bad, the amount of employees they have, for the small parking space is absurd. Employees can be nice but part are rude.

      Viewing 343 - 345 of 471 Reviews
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      ReviewsAtento reviews

      Glassdoor has 13,418 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.