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      Atento

      Engaged Employer

      Atento reviews

      3.3

      56% would recommend to a friend

      (470 total reviews)
      avatar

      Dimitrius Oliveira

      52% approve of CEO

      42% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Career opportunities

      2.8

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      Atento has an employee rating of 3.3 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      470 reviews
      3.0
      Jan 30, 2018

      Travel Agent

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Very easy job to have

      Cons

      Management does not follow policy

      2.0
      Jan 30, 2018

      Half way prepared and sloppy traininig

      Bilingual account specialist
      Recommend
      Business Outlook

      Pros

      Head Manager is one of the greatest individuals that you could work for. He is followed by 3 Supervisors All are great though one. Great company and great benefits. Benefits and commission along with the prizes for continued performance is if not more than enough to work here.

      Cons

      Of the three supervisors the top one is always on her cell and seems to allow home issues follow her to work and also impede her work ethic that she herself pushed on during training prior to soft landing. The failure that I immediately noticed was the lack of additional mentoring to help in the assisting for resolution. And for an insurance agency it seems that their providers theHD has much to learn and regain from its 'bleed orange' ethic which needs to much to the disheartening eye reevaluated. The thoughts and resolution is not at all there when resolving the issue for the customer. Felling like cutting them off after correcting the issue. And for crying out loud; what is it with the lack of proper note for any further issues on the same account.

      5.0
      Nov 4, 2017

      Team Lead

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great environment to work in.

      Cons

      Most people don't like to work weekends, but I love them.

      Viewing 421 - 423 of 470 Reviews
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      Glassdoor has 13,412 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.