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      Atento

      Engaged Employer

      Atento reviews

      3.3

      56% would recommend to a friend

      (470 total reviews)
      avatar

      Dimitrius Oliveira

      52% approve of CEO

      42% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Career opportunities

      2.8

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      Atento has an employee rating of 3.3 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      470 reviews
      4.0
      Dec 5, 2015

      Great Enviorment!!

      Customer service representative
      Recommend
      Business Outlook

      Pros

      There are diferent fun acitivities, and crew are very nice...

      Cons

      i would say only the thing need it to be worked on, was their location and parking for employees..

      2.0
      Sep 24, 2015

      Easy boring work

      Customer service representative
      Recommend
      Business Outlook

      Pros

      the job is very easy if you can handle getting yelled at for you entire shift by customers. You basically do the same thing over and over again for 8 hours

      Cons

      SO BORING. also you get yelled, and cussed at for hours by upset customers. The management is also not very fair, at least when I was there, they give promotions to their favorite friends, or only work around people schedules if your in good with the scheduling dept. also be prepared for A LOT of drama it being a call center and all people have nothing better to do than get on your nerves

      5.0
      Sep 2, 2015

      Horrible place to work!

      Customer service representative bilingual
      Recommend
      Business Outlook

      Pros

      None at 7.25 an hour and all requirements demanded from employee, company wants employee to go all out. Company does little for employee.

      Cons

      Training equipment old and nearly none operational. Located in s highly populated area with little parking, employees need to leave vehicles in surrounding neighborhood. Many vandalized. No consideration towards employees wanting to study. Not an option.

      Viewing 457 - 459 of 470 Reviews
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      Glassdoor has 13,412 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.