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      Atento

      Engaged Employer

      Atento reviews

      3.3

      56% would recommend to a friend

      (470 total reviews)
      avatar

      Dimitrius Oliveira

      52% approve of CEO

      42% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Career opportunities

      2.8

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      Atento has an employee rating of 3.3 out of 5 stars, based on 470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      470 reviews
      3.0
      Jun 26, 2023

      Average

      Telemarketing
      Recommend
      Business Outlook

      Pros

      Good professional workmates, and half of supervisors were very good Atento efforts itself on creating events to motivate it's workers, provides chances of promotions;.

      Cons

      Call center Systems had constant bug problems to work with, but. Overall was worth the experience. Since I was working for a company (former NET, aborsorbed by Claro) third partied by Atento telemarketing services providing customer services, can't blame Atento fully, since partially, the efficiency level of the call center operational system was managed by the companies who hired Atento . This review is valid only for the corridors and floors I was working on , since worker experiences varies a lot according to the companies Atento allocates to work for.

      3.0
      May 3, 2023

      Desgastante como todo call center.

      Team leader bilingue
      Recommend
      Business Outlook

      Pros

      Salário acima da média de mercado de call center para o produto Meta.

      Cons

      Jornada de trabalho aos finais de semana e feriados, benefícios baixíssimos (400 reais de VA para líderes), métricas impossíveis de alcançar, podem mudar a escala dos trabalhadores a qualquer momento. Em uma semana você trabalha das 06 da manhã às 14h, na outra podem te colocar no horário das 16h às 00h permanentemente. Se não aceitar, bom... tem outro que aceite no seu lugar.

      1.0
      Jan 14, 2023

      Ruim

      Especialista de atendimento e negócios
      Recommend
      Business Outlook

      Pros

      Empresa paga no dia certo sem atraso

      Cons

      Altos descontos no salário, altas cobranças dos líderes de forma inapropriada, desorganização por parte do adm e planejamento. Não demitem funcionários, atrapalhando o desempenho da empresa. Empresa transfóbica

      Viewing 7 - 9 of 470 Reviews
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      ReviewsAtento reviews

      Glassdoor has 13,412 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.