Braze reviews

4.6

100% would recommend to a friend

(300 total reviews)
avatar

Bill Magnuson

100% approve of CEO

88% positive business outlook

Braze has an employee rating of 4.6 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

300 reviews
5.0
Nov 5, 2025
Recommend
Business Outlook

Pros

* Very smart coworkers who care a lot about our customers and product * Engineering leadership is dialed in and active in day-to-day * Good engineering practices and a desire to improve developer experience * We work with big customers everyone knows

Cons

* Stock price seems stuck * Customers use the product in unexpected ways that creates support burden. This varies by team.

4.0
Nov 4, 2025

great technology

Recommend
Business Outlook

Pros

technology is best in class great company culture

Cons

when i was with the company, it did not feel like the C suite prioritized the sales team.

2.0
Nov 3, 2025
Recommend
Business Outlook

Pros

Braze serves a critical use case for a wide variety of customers. Many of your favorite companies use Braze. It is nice to work in a system where high throughput and reliability are core concerns for customers, not just the engineers.

Cons

The work-life balance has headed downhill. Low level managers are burnt out and are not able to have focused goals. Both ICs as well as low level managers are working much harder for lower pay. As a result execution suffers. I expect attrition to follow. Second, in the name of “compliance” we are not allowed to do automated deployments anymore. Previously deployments used to be flawless, nowadays there’s a human error in our manual deployments almost every week. The tradeoff that the higher levels of management made here - removing automated deployments in the name of “compliance” boggles my mind and reduces trust in the decision making. Finally, there are limited channels to share feedback like this with management. We get comments like this “that’s not very productive”.

Viewing 28 - 30 of 300 Reviews

Glassdoor has 544 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.