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      Braze

      Engaged Employer

      Braze reviews

      4.6

      100% would recommend to a friend

      (300 total reviews)
      avatar

      Bill Magnuson

      100% approve of CEO

      88% positive business outlook

      Ratings by category

      4.9

      Diversity & inclusion

      4.6

      Culture & values

      4.6

      Senior management

      4.6

      Career opportunities

      4.4

      Work/Life balance

      3.8

      Compensation and benefits

      Braze has an employee rating of 4.6 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      300 reviews
      5.0
      May 17, 2018

      Scaling up and setting the bar high

      Marketing
      Recommend
      Business Outlook

      Pros

      Product is definitely filling a market need (our growth shows it) Leadership team is extremely transparent around company direction, feedback, and is very open to employee input. Recent hires and promotions show a clear dedication to going after and retaining high-caliber talent Employee development is a top priority from the CEO down throughout the organization

      Cons

      Finding enough top tier talent to meet our high standards for the additional headcount we are adding during our scale up period

      avatar
      Braze Response
      8y
      Thank you for this review. I really appreciate the time you took to offer your thoughts. Yes, finding top talent to map to rapid growth can be a challenge -- but our awesome recruiting team is up to the task. :) I agree with you -- building an outstanding product, dedication to attaining top talent, and investing in each employee's development are all top priorities for us at Braze! It is a great place to be. Thank you again. Allison Lee
      2.0
      May 17, 2018

      Do NOT work here.

      Marketing
      Recommend
      Business Outlook

      Pros

      All of the pros you get at Braze come with any startup. These include the generic catered lunches, tuition reimbursement and "flexible" time off (this was actually changed by upper management who has setup suggested timelines for your vacation).

      Cons

      - Lack of professional growth
 - Top down structure in the department
 - No sense of strategy behind the work that is produced
 (getting a sense of company-wide OKR's is a nightmare) - Under-qualified management - my current manager is usually off flying for business trips and does very little to provide me training or feedback to help me do my job. This is unfortunately very common across the other regions as well. How am I possibly expected to grow professionally if my manager just keeps speaking about their previous experience at past companies but isn't able to prove this out in their current role?
 - A pattern of hiring "friends" and putting them in management level roles. We only seem to be able to pull in friends at this point which creates a major issue: most of the managers are not qualified for their position (again, this is global across all the offices), don't understand the product, and don't communicate well about what they need to work on . Referrals don't solidify the people were great at their jobs prior to starting to Braze, here it usually means they're under-qualified and don't know how to manage.

      avatar
      Braze Response
      8y
      Thank you for this feedback. I am sorry that your experience with Braze has not been all that you had hoped for (and that we had hoped for). I assure you, we do take all employee feedback very seriously. We are working hard to implement the programs, policies and initiatives that make the most sense across the board to drive necessary change and improvements. (Career development, management training, monthly All Hands meetings, Cross Functional Leadership Teams, improved new hire orientation programs, etc.) We definitely have some work to do.Thank you for these insights and know that your voice has been heard! :) Thank you. Allison Lee
      2.0
      May 15, 2018

      Great company, but department requires change!

      Marketing visual designer
      Recommend
      Business Outlook

      Pros

      - Very talented and dedicated group of people - Transparent executive team - Catered lunches - Flexible time off - Tuition Reimbursement

      Cons

      - Lack of professional growth - Top down structure in the department - No sense of strategy behind the work that is produced - Under-qualified management - my current manager does very little but assign projects in Asana. How will this help me grow professionally? - A pattern of hiring "friends" and putting them in management level roles. Some management level employees aren't very knowledgeable about what we do as a company, but are hired because they were referred by another management level employee.

      avatar
      Braze Response
      8y
      Thank you so much for this very thoughtful feedback! I really appreciate your candor and insights. We definitely take the feedback offered in the quarterly employee surveys very seriously and are working hard to implement programs and initiatives to address challenges and concerns. Change can take time -- know that we are working hard to improve every employee's experience. Thank you again for this review. Allison Lee
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      Glassdoor has 543 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.